Terms & Conditions

Please have a read-through of our terms and conditions if its your first time visiting the salon.

Insurance: Paradise Beauty Parlour believes the customer is always right. All of our staff are fully qualified in all treatments they carry out. We have a salon policy for individual professional indemnity insurance, public and product liability, and employer’s liability.

Health and safety: Hygiene is of the utmost importance, and to achieve optimal cleanliness, all our sterilisation equipment is approved by the local Environmental Health Officer.

Paradise Beauty takes health and safety very seriously.

Punctuality and Courtesy: Arriving late may interfere with your treatment. All appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of the room and client, i.e., 5 minutes at the beginning and end of treatment. Please arrive 10 minutes prior to treatment if it is your first appointment at the salon. We require this time for you to complete a personal consultation card; this document is 100% confidential and is used for treatment purposes only.

Services and price list: All services and prices may be subject to change. For our latest prices and services, please check our website. Treatment times can include consultation, dressing, and undressing time. Please ask for details.

Cancellations: Please note 24 hours notice is required for all cancellations; otherwise, the total treatment price will be charged.

Cancellations should be made by calling us at 01724-640572 or emailing at

Paradisebeautyparlour@outlook.com.

For repeat offences of ‘no show’ appointments, clients will have to prepay for their appointments at the time of booking.

For visits over 1 hour, a 50% deposit will be required at the time of booking. This can be changed to another appointment or refunded when the correct cancellation notice is given of 24 hours. For cancellations within 24 hours of booking time or “no show“ appointments, there would be a loss of 50% of the deposit.

Prepaid: Courses of treatments have a validity of 24 months from the date of purchase, unless otherwise stated. Courses must be paid for upfront.

Gift Vouchers: Gift vouchers are non-refundable and are valid for one month from the purchase date and will not be accepted after the expiry date. Vouchers may be used for services only. Vouchers cannot be redeemed for cash, sold, or transferred. Your gift voucher name must be quoted at the time of booking, and the voucher must be handed to the therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and "failure to show" terms as laid out above also apply to gift vouchers. In the event that a voucher cannot be used within the valid period, the salon will extend the voucher for another month. This needs to be arranged by prior agreement with the salon.

Price Alteration: We reserve the right to alter prices without prior notice.

Smoking and vaping: Please note that it is illegal to smoke or vape anywhere in the salon.

Privacy Policy: We take privacy seriously and only use the information we collect to provide our services. We do not share or sell the information we collect for any other purpose than providing the best possible service for our clients. At any time, you may request a copy of information we have recorded about you. You may also request we remove all identifiable information with respect to yourself.

Depending on the particular service(s) we are providing, we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. Examples of medical data may be allergies, pregnancy, or an injury that may impact our service.

Appointment confirmations and reminders: We will contact you via phone, email, or SMS to confirm appointments booked and remind you of upcoming appointments. We consider your having made the appointment as consent to undertake this activity, but if you want, you may opt out at any time.

Appointment ratings and reviews: After visiting us, we may send you an email or SMS asking you to rate our services and provide feedback. We consider your agreement and participation in the service as consent to undertake this activity, but if you want, you may opt out at any time.

Medical Conditions: Please inform your therapist of any medical conditions, including pregnancy, prior to booking, as some treatments may not be appropriate for you. Certain medications may also prevent you from being suitable for certain treatments. A client consultation will be carried out on your first visit to ensure your safety. Clients must inform the salon if anything changes in their personal information or medical history.

Children: Please understand that we cannot accommodate children under 16 unless supervised by an adult during your treatment. Please inform a member of staff prior to your treatment if you wish to bring a child to your appointment.

Animals: Please understand that we cannot accommodate animals in the salon for health and safety. Assistance dogs are permitted. Please advise us in advance if you will be accompanied by an assistance dog.

Payment: Most credit and debit cards are accepted, or cash. All prices include value-added tax at a current rate. We use online payments through:

- PayPal

- Bank transfer:

Account Name: Paradise Beauty Parlour

Sort Code: 77-16-08

Account Number: 29573568.

Patch Testing: Patch testing may be required for several treatments, including YAG, tinting, lash lifts, brow lamination, and eyelash extensions. On other occasions we may suggest a patch test to ensure the safety of the client.

Failure to have a skin test, and you will not be offered an appointment.

Personal Items: Please ensure you retrieve all your personal items before leaving the premises, as we cannot be held responsible for lost items. Any unclaimed items will be given to charity.

Complaints procedures: We always endeavour to provide 100% customer satisfaction, and if our clients are not happy, we want to know how we can make you happy. When having a treatment at Paradise, it is ‘At Will,’ and this is confirmed with the consultation card. In the event that Paradise Beauty may be at fault or a service does not live up to industry standards, we want to know about it so we can put it right. Clients who are not happy with a service should be resolved with the therapist providing the service immediately or as soon as they become aware they are not satisfied within a reasonable time frame.

We ask you to please attend your appointment alone, and please do not bring your children; we are unable to watch your children whilst you have treatments done.

By booking an appointment with us, you are agreeing to accept all our terms and conditions.

Thank you for your understanding and we hope to see you soon.